eCommerce Fulfillment for Health & Wellness Brand

• Client: U.S.-Based DTC Health Supplements Company
• Services Provided: Warehousing, pick & pack, order fulfillment, same-day dispatch
• Challenges Faced: Surge in order volumes during seasonal campaigns, inaccurate inventory tracking
• Solutions Provided:
  • Integrated client’s Shopify store with GSL’s WMS for real-time syncing
  • Implemented zone-based picking and automated labeling
  • Trained dedicated fulfillment staff for high-volume SKUs
• Results:
  • 99.7% order accuracy
  • 2x increase in fulfillment speed
  • 30% reduction in cart abandonment due to reliable delivery times